Privacy Policy

H25 REAL ESTATE LIMITED

Effective Date: [24/02/2025]

1. Introduction

H25 REAL ESTATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website www.h25realestate.com, services, and communications.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following personal data:

✔ Personal Information: Name, email address, phone number, and postal address.
✔ Property Information: Details of properties you own, rent, or are interested in.
✔ Financial Information: Payment details for transactions (processed securely by third-party payment providers).
✔ Technical Data: IP address, browser type, and usage data collected via cookies and analytics tools.
Communication Data: Emails, messages, and feedback submitted via our website or customer support.

3. How We Use Your Information

We process your data for the following purposes:

  • Providing Services: To facilitate property sales, rentals, and inquiries.
  • Customer Support: To respond to queries and assist with transactions.
  • Marketing & Communication: To send relevant property listings, updates, and promotional offers (you can opt-out anytime).
  • Legal & Compliance: To comply with legal obligations, fraud prevention, and regulatory requirements.
  • Website Improvement: To enhance user experience through analytics and cookies.

4. Legal Basis for Processing

We process your personal data based on:

✔ Contractual Necessity – When required to provide services.
✔ Legitimate Interests – For business operations, marketing, and service improvements.
✔ Legal Compliance – To fulfill legal and regulatory obligations.
Consent – Where required, such as email marketing (you can withdraw consent at any time).

5. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: IT support, payment processors, and marketing agencies working on our behalf.
  • Legal & Regulatory Authorities: When required by law or for fraud prevention.
  • Business Partners: Where necessary for real estate transactions or collaborations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods are determined based on legal requirements and business needs.

7. Your Rights Under UK GDPR

As a data subject, you have the right to:

✔ Access Your Data – Request a copy of the personal data we hold.
✔ Rectification – Correct inaccurate or incomplete information.
✔ Erasure ("Right to be Forgotten") – Request deletion of your data, subject to legal limitations.
✔ Restrict Processing – Request limited use of your data.
✔ Data Portability – Request transfer of your data to another service provider.
✔ Object to Processing – Opt-out of marketing communications or other specific uses.
Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, contact us at: [email protected]

8. Security Measures

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encrypted storage, secure payment processing, and access controls.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and analyze user behavior. By using our website, you agree to our use of cookies. You can manage your cookie preferences via browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website. Please review this page regularly for updates.

12. Contact Us

For any privacy-related inquiries or to exercise your rights, contact us at:

📧 Email: [email protected]
📍 Registered Address: 19 Leyden Street, London, Greater London, England, E1 7LE